More notes from the Berkman Center’s Internet+Society 2004 conference — these are from the “Business” panel.
Here’s the description of the panel:
The most promising Internet business
models have a great deal in common with the most promising political
movements. They empower the grassroots and serve as platforms
upon which greatness can build. What can the politician learn
from the businessperson, and vice-versa?
and educational” years, I was chair at ICANN. “One learns a lot from
mistakes, and I learned a huge amount there.”
business, you have the luxury of getting rid of the customers you don’t
like. You don’t have to follow due process, save for the laws governing
business. Governments don’t have this luxury of saying “these people
aren’t profitable enough to serve”.
“target market” — a particular demographic — but it can’t stop there;
it must expand this target market. The Kerry and Dean campaigns failed
to enlarge the target market. They also failed to listen.
10 years ago, people started changing what they wanted to be when they
grew up. Nobody wanted to work for a Fortune 500 company, but wanted to
go to Silicon Valley and work for a start-up. There was a migration
from school and conventional business models. Students would come in
and show her their business plans, to which she’d ask “How is this
going to make money?”
money — that is, making money without selling anything. No wonder they
failed. You have to have a business plan that actually has a business
attached to it.
not agree with the fundamental hypothesis of this talk: business is
about controlling information and revenue generation, which government
is about disseminating information.
models, because we don’t have one. Intuition and instinct will serve
you better.
Dyson, in response to Cohen’s mention of the eBay values card asked:
“If people are basically good, why are there two cops in the room?”.
She pointed to the two campus police officers stationed at the back.
Their presence was mandated by Harvard’s secuirty department after they
heard that Hoder, who was a guest of the conference, has received death
threats posted on a radical Islamic site.
the bad apples so you can avoid them and encouraging the good apples to
behave better.
Although it’s an open medium, it can be closed — it’s possible. Some
governments are in the business of keeping the internet closed.
Spyware and anti-virus software are essentially the same thing. eBay
has a toolbar that indicates whether you’re on a real eBay site or not.
Its underlying actions fall under a definition of spyware
eBay’s anti-phishing and dispute resolution tools come from outside the
company. Squaretrade.com. Don’t rely on authorities — try and resolve
your disputes
Interesting anecdote: A congressman wrote a paper suggesting that
eBay could be made safe by having it open physical locations across the
country where items for sale would be shown for three days before being
sold.
An audience member asked a question about information overload and
privacy statements: “I’m getting swamped” trying to read and understand
these things!
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