There’s a “sea change” going on at Tucows (where I function as the company’s Technical Evangelist) and Product Manager Grant Spradling has written an article covering some of its aspects in an article titled A New Direction for Enablers: Making our Services Easier to Sell. He talks about “Center of the World” syndrome — something which “caused us to believe it was our responsibility to define the way you would run your business” — and our new approach, where our services fit better with your business.