I feel for Brad Ross, long-time spokesperson for the City of Toronto and now Director of Corporate Communications for Accordion City’s public transit system, the TTC. He has to put up with smartasses like me needling the TTC for a lack of originality in their signage, and in the past week, he has to help manage the PR fallout from some notable mishaps on the TTC’s surface routes:
For my limited communications with Brad and from reading the papers, I know that Brad’s a straight-talking, articulate and responsive guy, which is what the TTC is going to need in light of this week’s surface route troubles. I wish him all the best — this isn’t going to be an easy week.
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I was just on the subway and listened to two TTC employees (apparently both off-duty drivers) chatting about the accident this morning. A few of their thoughts:
"When I heard about it, my first thought was ROOKIE."
"It's Stop, Look, and Go, man."
"This is our worst nightmare."