I posted this article to the technical blogs I write – both Global Nerdy and Canadian Developer Connection – but thought it might be equally useful to a non-technical audience, whom I believe know what RTFM is short for.
Sound advice from Kathy Sierra (pictured giving one of those mind-blowing presentations that are her stock in trade). Her blog, Creating Passionate Users, while dormant, is still worth reading.
Oh, my sweet summer child, do you not know about the “Loofah Code” in The…
...and by that, I mean, being completely ignorant of the larger world outside the U.S.…
Wednesday, August 7, 1991: A sunny day at Toronto’s CNE Grandstand, and what a lineup:…
The cover painting says it all.
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A better product about which to write the FM wouldn't hurt either; plenty of times we get asked to mitigate the shortcomings of a product through user documentation.