Categories: Uncategorized

Tragedy + Time = Marketing

Moment of silence, free mini-muffins for a half-hour…what’s the difference? This image was tweeted by “Drink and Fight” (@Electrica), who reports that he took the photo at the Mission Valley Marriott Hotel in San Diego:

 
Marriott International has since released a statement:

We are aware of the picture that was tweeted. It shows an offer that was made independently by the hotel and not the Marriott Hotels brand. As far as we know, it was limited to one property. While the hotel was making a sympathetic gesture to its guests in remembrance of 9/11, we apologize and understand why some people may have misunderstood the intent of the offer. We are reminding our hotels to use discretion and be sensitive when remembering major events such as 9/11.

You know what I hate? The “we’re sorry you were offended” type of non-apology that attempts to reflect the blame back onto the party being apologized to. The “we apologize and understand why some people may have misunderstood the intent of the offer” part of Marriott’s statement smacks of that.

Joey deVilla

Recent Posts

Hurricane Milton post #11: Clean-up

Tap to view at full size. A good chunk of today was devoted to cleaning…

13 hours ago

Hurricane Milton post #10: A farewell to silence

The stillness and silence from earlier this morning in our Old Seminole Heights neighbourhood broke…

13 hours ago

Hurricane Milton post #9: “That’ll buff right out.”

I was still tired after waking up at 5:45 and writing the previous post, so…

18 hours ago

Hurricane Milton post #8: The silence woke me up

No picture with this post, because there's no light. After getting used to the sound…

1 day ago

Hurricane Milton post #7: Embracing the darkness

I have to say: my home office octopus looks great when lit from below by…

1 day ago

Hurricane Milton post #6: “It’s giving outages!”

Tap to view at full size. Please pardon the title. I thought I’d experiment with…

1 day ago