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Toronto (a.k.a. Accordion City)

My Proposed Branding Campaign for Accordion City (a.k.a. "Toronto")

Accordion City is a pretty great place to live, but the folks at City Hall and their committees are downright incompetent when it comes to extolling the city’s virtues. Case in point: the recent “Toronto Unlimited” ad campaign, launched last summer:

Widely regarded as a disaster except by the blinkered idiots who devised this campaign (consider that Tourism Toronto’s CEO loves to refer to the local citizenry as “humanware”: “Toronto’s humanware is blossoming”), the Toronto Unlimited campaign is a toxic sausage of unoriginality, amateurish graphic design, ad copy written either by gifted apes or sub-100-IQ humans and cluelessness as to the “feel” of the city, wrapped in a four million dollar casing.

After all the criticism the campaign received last year, the Toronto Unlimited campaign was watered down, with some of the most laughable elements completely removed. However, the culprits, Tourism Toronto, are still driving the bus, and it shows.

The current incarnation of the Tourism Toronto site still bears some of the terrible writing from the Toronto Unlimited campaign. Consider this gem, which you can find on the Toronto’s Story page:

You know the feeling you get when you come across an amazing menu and want to order every dish? That’s what it’s like to be here. Literally, we have an unparalleled variety of spice but we take fusion to a level far beyond cuisine. Find beautiful architecture of the city’s settlers alongside modern, sleek, gold-tinted skyscrapers. We’re modest but celebrate voraciously with over 1000 festivals every year. Our Mayor’s limousine is a hybrid electric Toyota Prius. How’s this for juxtaposition? – our street vendors even dish up vegetarian hot dogs!

Even first-graders at “show and tell” don’t express ideas in such a scatterbrained fashion. The committee who wrote this dreck should be put on a year’s worth of stoop-and-scoop duty at High Park for this crime against writing.

The Tourism Toronto site is terribly short on information. The “Where to Shop” page makes it look as if there are almost no places to shop in the entire city. Using the site’s search engine to find places to buy clothes in thew west end of Toronto yields one result: Roots.

Should you be lucky enough to find information on the site, it’s presented poorly. Consider the one result for my search for clothing stores in the west end: no address or “how to get there” information was provided — just a phone number. Ontario Place is listed as “Ontario Place Corporation”, which makes it sound like a provincial real estate company instead of a waterfront park with a concert amphitheatre, water playground, pedal boats and an IMAX theatre.

It has been suggested that Toronto should emulate Australia’s “Where the Bloody Hell Are You?” ad campaign, which is considerably truer to Australian character and much “ballsier” than the Toronto Unlimited concept (remember, “bloody” is a swear word in some variants of English). It’s memorable, it’s catchy, it’s a little bit risque, and it works.

I propose that we use the (possibly fake) old book cover shown below as the basis of the next Toronto campaign. Those of you on the left or who subscribe to Richard Florida’s “Creative Class” theory will enjoy it in an ironic way, those of you on the right will grumble and say “well, it’s true”, and believe you me, it will draw a crowd and everyone will remember it:

As Hackworth, who posted this image on a file-sharing board says, “Rock on, Toronto!”

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Toronto (a.k.a. Accordion City)

Rannie’s "Toronto Squared" Opening: Tomorrow!

Toronto Squared

Rannie “Photojunkie” Turingan’s opening for his show of Accordion City photographs, Toronto Squared happens tomorrow from 4:30 to 7:30 p.m. at Le Petit Dejeuner restaurant, 191 King Street East. If you want to see some stunning photography in a place where I hear the food’s quite good, check out this event. Wendy and I will be there.

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It Happened to Me Toronto (a.k.a. Accordion City)

"Another Bad Date?"

'Another Bad Date?' poster

These somewhat cryptic posters have been put up all around the Parkdale area of Accordion City (my office is just east of Parkdale). I assume they’re to encourage ho — erm, I mean sex trade workers — to call upon the local constabulary when the clientele cross the line. Does anyone know?

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It Happened to Me Toronto (a.k.a. Accordion City)

DemoCamp 5: Yet Another Hit!

DemoCamp Toronto 2006 logo

Last night marked the fifth DemoCamp, Accordion City’s monthly gathering of the tech community where we show off our current projects to our peers. It took place at the University of Toronto’s Bahen Centre for Information Technology; use of the auditorium was arranged by Greg Wilson, whom I wish was my prof back when I was a computer science student at Crazy Go Nuts University. By Greg’s count, we had 141 attendees.


The crowd, with about 5 minutes before the start of the presentations. The place was packed by the time presentations began.

Greg expressed some concern at the small number of U of T students present. C’mon, kids — it’s almost summer, some of you a graduating, and right on campus was this great opportunity to see what’s going on in the working world and meet potential employers. Don’t blow opportunities like this!

The presentations were:

  • An announcement by David Crow that we’ve cut a deal with MaRS: they’re letting us use their amazing auditorium space (see the photos in this blog entry) for all future DempCamp gatherings. Three cheers for MaRS!
  • A quick announcement by Tucows’ own VP of Marketing, Ken Schafer, to talk about Interesting, a new feature at the Canadian Internet marketing blog, OneDegree.ca.
  • A Java-based online message board system for Bell Kids Help Phone, presented by U of T students Yang Lu, Jonathan Lung, Yimei Miao and Andrew Reynolds. This is an impressive 4th-year project — not only is it a true exercise in real-world software development, but it’ll also end up actually being used. I wish my 4th-year project was as “real” as this!
  • Super-prolific programmer Chris Nolan.ca (I think he should legally add the “.ca” to his last name) demonstrated RJS templates, a new feature added to Rails 1.1 that makes including client-side JavaScript in web pages easier by letting you code it server-side in Ruby. We had a little religious squabble when an angry Java developer in the audience started ranting about all the hype in Ruby. When the group was asked how many were experimenting with Ruby on Rails and over half the audience raised their hands, he asked “Yes, but are you fulfilled by Rails?” Those of you who aren’t programmers may be surprised to find that yes, we sometimes do get into knock-down, blood-and-guts arguments (and even fights) over programming languages and frameworks.
  • David Janes demonstrated BlogMatrix, his platform for structured blogging and microformats. He demo clearly showed the power of structured blogging and its ability to tie together disparate sources of information into something a little more cohesive and useful; I hope this sort of thing catches on. He also demonstrated a BlogMatrix site built for Toyota Canada proving that yes, DemoCamp projects do get actually paying customers — customers who pay well, in fact.
  • Local Ruby on Rails heroes Pete Forde and Ryan McMinn from Unspace demonstrated some nice Ajax-y Rails-powered UI: Liva Data Grid and Live Search. If you’re developing new-style web applications, you should give this stuff a look.
  • Avi Bryant and Andrew Catton demonstrated DabbleDB and the Seaside Framework for building web apps in Smalltalk. DabbleDB is very interesting to me: it takes spreadsheets misused as databases and converts them into proper database-driven applications. Very clever stuff. This project also deserves mention for being the first app presented at DemoCamp written in Smalltalk.
  • Adam Goucher presented Select Access, a website authentication and authorization package in use at Hewlett-Packard. This project also deserves mention for being the first “enterprise” application presented at DemoCamp.

After the presentations, a large number of the attendees converged on the upstairs bar at Molly Bloom’s for beer, wings and burgers. Greg, I owe you some money for my food and beer!

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In the News Toronto (a.k.a. Accordion City)

R.I.P. Jane Jacobs

Jane Jacobs died today at the age of 89. Among other things, she was a champion of liveable cities, a citizen of Accordion City and the author of The Death and Life of Great American Cities. Robert Fulfold said of her: “Jacobs came down firmly on the side of spontaneous inventiveness of individuals, as against abstract plans imposed by governments and corporations. She was an unlikely intellectual warrior, a theorist who opposed most theories, a teacher with no teaching job and no university degree, a writer who wrote well but infrequently.” We all owe her a debt of gratitude.

Requiescat in pace, Jane.

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Geek Toronto (a.k.a. Accordion City)

On the TTC and ICT Toronto

ICT, Meet the TTC

The DemoCamp brain trust and I attended a presentation put on by ICT Toronto, a committee formed by the City of Toronto to boost Toronto’s profile as a leading city of infortmation and communications technologies.

I should pleased at this development, but something really worries me: it’s being run by the City of Toronto. Mayor David Miller and his crew, like most NDP members and voters, are very good at talking about “feeling your pain” but aren’t all that hot on actually getting things done. It’s a problem with Toronto politicians; they worry excessively about projecting the right message, optics and photo opportunities, even when the task is simply to change a lightbulb.

At the risk of alienating some big players in the local tech scene, I will state that I believe that not only is ICT Toronto’s task too important to be left to ICT Toronto; I think that we will have to accomplish that task in spite of ICT Toronto.

Let’s consider another promotional effort run by the city: The Toronto Transit Commission.

The Toronto Transit Commission: Its Fans are Better Than its Management

Westbound TTC subway train pulling into Yonge Station, circa 2001.

Say what you want about the marketing and lore that comes with the world’s other transit systems — New York’s, London’s or Paris’ — when it comes to home-grown transit fandom, Toronto does quite well for itself. This is a good thing, too, since the Toronto Transit Commission (a.k.a. “TTC”) is pretty clueless at marketing itself; they’d probably be incapable of marketing immortality. The best promotion for the TTC comes not from the head office, but its riders and fans.

The Fan Site Clearly Beats the Official Site

Consider the difference between the Toronto Transit Commision site, a useless hodgepodge that seems to have been designed by someone with the visual sense that God gave oysters:

TTC official site, circa April 2006.

Believe it or not, someone got paid to make that.

Now consider the completely unofficial, fan-created labour of love, Transit Toronto:

Transit Toronto site, circa April 2006.

The difference is stunning.

The Fan Memorabilia Beats the Official Memorabilia

The New York and London transit systems market themselves well. There’s lots of licensed memorabilia for the New York subway:

…and the London Underground’s memorabilia sells like hotcakes:

Where is the TTC merchandise? Good question. It actually exists, but you’re not going to find a link to it from TTC site, and none of it shows the design or imagination of the merch for New York’s or London’s system. The official merch is simply the TTC logo slapped on various objects, with all the creativity and style of those “YOUR COMPANY NAME AND LOGO HERE” ball pens.

Once again, the best stuff comes from the fans. The most desirable TTC memorabilia is Spacing.ca’s lapel-pin buttons featuring the names, designs and colour schemes of every station on the line:

The Efficiency Guide, Unorthodox Tips for Riding the TTC and the Anagram Map

For those of you who want to ride the subway more efficiently, there’s the TTC Subway Rider Efficiency Guide, which tells you where to sit on the train to be closest to the exits for every station on the line. It’s available online and had also been distributed free of charge by loyal TTC fans.

The people behind the Efficiency Guide are going to release a new guide on May 2nd titled Unorthodox Tips for Riding the TTC, which will contain over 200 tips for riding the TTC. Included will be “23 tips on making riders’ journeys more comfortable, 11 tips on how to secure a seat on the busiest routes, and 6 tips to help make travelling with young children a little easier.” The TTC should be giving these guys a year’s worth of free passes for this.

Since this is the TTC’s management, they’ll probably ignore it, or worse still, come out against it. They’ve done this sort of thing before. You might have read about John “Robot Johnny” Martz’ troubles with the TTC. He created a map of the Toronto subway lines featuring the names of the station rearranged into amusing anagrams and got a cease-and-desist order as his reward.

The TTC seems so good at actively seeking out and killing any public goodwill towards it that it’s hard to tell whether their actions are driven by incompetence or malice. You’d think that it was being run by a secret cabal of car dealers.

Back to ICT Toronto

I worry that ICT Toronto will handle the promotion of Toronto as a high-tech hub with the same lethargy, inefficiency and inefficacy as the TTC in promoting itself as a public transport system.

I believe that the true promotion of Toronto as an information and communications technologies centre will come not from top-down committees of investors, but the people closest to technology: those of us who actually make them go. Bottom-up organizations such as DemoCamp, BarCamp, the Mesh Conference, the Rails pub nights and geek gatherings at Linux Caffe will probably do a much better job that ICT Toronto will, especially if their lame web presence (a single static HTML page, and no link to the report about which it made so much fanfare) is any indication.

It all boils down to this: if you’re a technologist in the Toronto area, don’t wait for ICT Toronto to promote this city. The city’s past performance suggests that it could very easily fall flat on its face. It’s up to you!

To close, I’ll leave you with the three things you can do right now to meet ICT Toronto’s goal of making Toronto a high-tech hub:

  • Work! Without actual technology to promote, there’s no point in promoting it. Keep on cranking out code, designing sites, working on projects, sharpening your skills and go beyond 9-to-5 development. What made Silicon Valley great was its people’s dedication to their craft that went beyond marking enough time at work to fill a 40-hour week to get a paycheque.
  • Blog! The reason we remember Marco Polo and not his father and uncle is because he wrote down his experiences about travelling to China while they didn’t. The rule still holds today: if you’re a techie in the Toronto area and you’re working on an interesting project or can write tutorials or report on developments in the tech world, blog! Tech blogging will help boost Toronto’s tech presence on the web far better than a stack of glossy ICT Toronto brochures sitting in an investment bank’s recycling bin. (ANd make sure to mention that you’re from the Toronto area!)
  • Socialize! Computing is just a fancy branch of mathmematics, and mathematician Paul Erdos (you should read his biography, The Man Who Loved Only Numbers) proved that math was a social activity. Get out there and meet with other developers in the area — this city has all kinds of meetings, user groups and gatherings of that nature. Meet your fellow geeks and exchange ideas! Remember, Silicon Valley is as much a product of its after-work gatherings as the work done in the garage.
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Toronto (a.k.a. Accordion City)

Cities and Messages

Paul Graham

Paul Graham is a programmer (he made a lot of money writing the program that eventually became Yahoo! Store) who spends his time these days running Y Combinator, a company that gives seed money to tech start-ups and writing essays. Many of his essays are primarily of interest to computer programmers, but a few of them are general enough to catch the interest of a wider audience. His essay Why Nerds are Unpopular, which comes in both a full version on his website and an abridged version in Wired, is probably the one with the most general appeal.

One of the start-ups that Graham is backing is Infogami, a service that ” lets anyone put together good-looking easily-editable websites”. One of Infogami’s uses is to make blogging easy. Graham, who apparently believes in the maxim “eat your own dog food”, promised the Infogami folks that he’d start using it to blog the moment it was blog-capable.

“Boston” is Actually Two Cities

One of his recent blog postings, Paul Graham Eats Breakfast (Director’s Cut) (the title is both an inside joke about Paul Graham’s fanboys and a reference to “cheese sandwich” blog entries), covers his observations about cities, particularly the San Francisco/Bay Area urban clump and the Boston/Cambridge grouping, with some emphasis on his home base of Cambridge.

(I can’t explain why, but the discussion of cities and how they affect life has always been interesting to me. Had I not gone into computer science, I’d probably have gone into the field of “city design for living” or whatever they’re calling it these days.)

He writes:

One thing most visitors to Boston don’t get– and I didn’t consciously realize till I came back this last time– is that there are two towns here. There is a Boston of universities and high-tech companies, and there is a Boston of Archie Bunkers. No one calls them town and gown, but that’s the root of the difference.

Boston is one of only two places I am aware of where they make regular use of the terms “town” and “gown” to refer to the division between city and university populations. The other is Kingston, where we actually used “town”, “gown” and “crown” to refer to the division between Kingston, Crazy Go Nuts University and the nearby military academy, Royal Military College. In his blog entry, Paul Graham talks about how having a Boston accent clearly marked you as “town”, while having a more general American accent marked you as a resident of Cambridge, or “gown”. He remarks that there used to be a rich Boston accent; think Charles Emerson Winchester from M*A*S*H or Thurston Howell III from Gilligan’s Island. Even I have had personal experience with the whole class/accent thing: in the Philippines, you either have servants or you are one, and my “American” accent clearly puts me in the former group.

(Having the accent of a fluent English speaker pays off here too, but sometimes it pays to fake a “fresh off the boat” sound. This story will explain what I mean.)

The Metropolis is the Message

Another thing that Graham talks about in his blog entry is more applicable to Toronto in general. He concludes his entry with this paragraph:

I find every ambitious town sends you a message. New York tells you “you should make more money.” LA tells you “you should be better looking.” Rome tells you “you should dress better.” London tells you “you should be hipper.” The Bay Area tells you “you should live better.” And Cambridge tells you “you should read some of those books you’ve been meaning to.”

My question, which is especially relevant in light of my observations that the high-tech scene here is booming and considering the recent report from ICT Toronto is: What is Toronto’s message — or what should it be? (And by “Toronto”, I mean “Toronto and Region” — hey, let’s include the entire “Golden Horseshoe“.) I’ll talk about this further in the coming days, and you should too — tell me what you think in the comments!